Last updated: 1 July 2026
Scope of this Privacy Policy
This Privacy Policy explains how HubRide processes personal data collected through hub-ride.com, including when you contact us, request a demo, enquire about a partnership or otherwise communicate with us through the website.
This Privacy Policy applies to website visitors and business contacts. A separate privacy notice applies to personal data processed through the HubRide booking platform.
Who we are
HubRide ApS, CVR no. 42177253, is the data controller for personal data collected through hub-ride.com.
HubRide ApS
Sct. Mathias Gade 38, 2.
8800 Viborg
Denmark
Email: support@hub-ride.com
Phone: +45 40 500 720
Personal data we collect
Depending on how you interact with us, we may collect:
- name, company name and job title;
- email address and telephone number;
- country, market or business location;
- information included in a contact form, demo request or other enquiry;
- technical information, such as IP address, browser type, device information and cookie preferences; and
- information about your interaction with our website, where you have consented to relevant cookies.
Please do not send sensitive personal data through website contact forms unless we specifically ask you to do so.
How we use personal data
We use personal data to:
- respond to enquiries, demo requests and partnership discussions;
- assess whether HubRide may be relevant to your business, venue or market;
- manage prospective customer and partner relationships;
- maintain and improve our website, services and communications;
- protect our website and prevent misuse, fraud or security incidents;
- meet legal, accounting and regulatory obligations; and
- send relevant business communications where permitted by law.
Legal basis for processing
We process personal data on one or more of the following legal bases:
- legitimate interests, where necessary to respond to business enquiries, develop business relationships, protect our website and improve our services;
- steps taken at your request before entering into a contract;
- consent, where required, including for non-essential cookies or marketing communications; and
- legal obligation, where we are required to retain or disclose information under applicable law.
You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before consent was withdrawn.
Who we share personal data with
We may share personal data with trusted service providers that support our operations, including website hosting providers, website developers, email and CRM providers, analytics providers, cookie consent providers and professional advisers.
These providers may only process personal data where necessary and under appropriate contractual and security safeguards.
We may also disclose personal data where required by law, to protect our legal rights, or in connection with a merger, acquisition, restructuring or sale of assets.
International transfers
Some service providers may process personal data outside the European Economic Area or the United Kingdom. Where this happens, we will use appropriate safeguards, such as an adequacy decision, the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement or another lawful transfer mechanism.
How long we keep personal data
We keep personal data only for as long as necessary for the purpose for which it was collected.
Enquiries and demo requests are generally retained for up to 24 months after our last meaningful interaction, unless a longer retention period is necessary for an ongoing customer or partner relationship, legal obligations, dispute handling or legal claims.
Your rights
Subject to applicable law, you may have the right to:
- request access to the personal data we hold about you;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- request data portability where applicable;
- withdraw consent where processing is based on consent; and
- lodge a complaint with the Danish Data Protection Agency or another relevant supervisory authority.
To exercise your rights, contact us at support@hub-ride.com.
Cookies
We use cookies and similar technologies to make our website function, remember preferences, understand website performance and, where you consent, support analytics or marketing activities.
You can manage non-essential cookies through our cookie banner or cookie settings.
Security
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
No system is completely secure. We therefore cannot guarantee absolute security of information transmitted to or from our website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data-protection practices. The latest version will always be published on this page.
Contact
HubRide ApS
CVR no. 42177253
Sct. Mathias Gade 38, 2.
8800 Viborg
Denmark
support@hub-ride.com
+45 40 500 720